Upstage's AskUp Chatbot - "ChatGPT with Eyes" - Attracts 30,000 Subscribers within Three Days of Release


3/9/2023
  • Upstage launches AskUp, a "ChatGPT with eyes," utilizing own OCR technology, and gains 30,000 subscribers on KakaoTalk within three days

  • AskUp provides the best answer with natural conversation through prompt tuning and fine-tuning through Upstage's OCR technology integrated with ChatGPT

  • From March 9 to March 16, Upstage is offering a special event for KakaoTalk AskUp users to engage in up to 100 free conversations per day


 

(Seoul, Mar. 9, 2023 /Upstage) Upstage released AskUp, a ChatGPT-integrated chatbot to the general public.


Upstage, the leading AI startup in Korea, has launched AskUp on KakaoTalk, the nation's most popular mobile messenger platform. With the integration of Upstage's optical character recognition (OCR) technology with ChatGPT, AskUp has already gained 30,000 followers through word-of-mouth within just three days of its release.


AskUp is a sophisticated "ChatGPT with eyes," utilizing Upstage's OCR technology to read and understand the contents of documents, images, or handwriting submitted by users. Accessing AskUp is straightforward, as users can search for the AskUp channel on KakaoTalk or visit https://askup.upstage.ai.


Upstage's OCR technology accurately identifies characters, regardless of font or background, allowing users to take advantage of OCR-powered AskUp to process translated documents or handwritten text in KakaoTalk chatroom. Additionally, users can inquire about various documents, including study materials, business registration certificates, and contracts, and acquire necessary information or process them as text.


Upstage originally introduced AskUp as an “AI intern” for internal usage, but it decided to release the product on mobile messengers such as KakaoTalk and Line as part of the company’s commitment to expanding the AI ecosystem and making it accessible to the public. "I believe that everyone using AI will determine the nation’s competitiveness in the era of AI, which is why Upstage has integrated our OCR technology to increase its practicality and made it available to everyone by simply adding the AskUp channel on KakaoTalk,” said Sung Kim, Upstage’s co-founder, and CEO.


AskUp goes beyond ChatGPT's capabilities. Using Upstage's prompt-tuning know-how, AskUp processes images with OCR and sends the result and message to ChatGPT along with a combination of special prompts and context-based questions to provide the best answer.


Furthermore, AskUp can be fine-tuned based on user-specific questions to gradually develop conversations that match the user's personality, just like making friends in real life. For instance, AskUp recommends appropriate attire or activities with information about the current location's weather when asked, "What's the weather like today?" If someone says, "I'm in a good mood today," AskUp may ask why or offer congratulations, displaying various responses.


In the future, Upstage plans to integrate its RecSys Pack and utilize various technologies such as 'Seargest' (search & suggest) to develop long-term memory and implement a function that recommends necessary information from past conversations. For example, AskUp will refer to previous conversations to provide an answer when a user asks a question such as "Where was the barbecue party held last fall?"


To leverage the popularity of KakaoTalk AskUp, Upstage is offering a special limited-time event. Users who add the KakaoTalk AskUp channel until March 16th can use up to 100 free sessions per day. While AskUp limits users to 100 sessions per month, subscribers during the event period can engage in up to 100 conversations per day.


Upstage CEO Sung Kim said, "AskUp demonstrates the potential for communication and collaboration between AI and humans. We want many people to experience AI in a convenience and fun manner. Upstage will lower the hurdles for AI utilization in daily life and lead the democratization of AI for the entire nation in the era of AI."


With the AI Pack, Upstage assists customers in customizing three AI technologies simultaneously: OCR technology, recommendation technology that takes into account customer information and product/service characteristics, and natural language processing (NLP) that enables meaning-based search. The Upstage AI Pack not only simplifies data processing, AI modeling, and indicator management, but also supports continuous updates and makes it easy to stay up-to-date with the latest AI technology.

 
 
 

* Photo caption: Upstage's OCR technology enables users to extract, summarize, and process text from various documents.

 
 
  • Upstage | Keunkyo Kim, PR Director | keunkyo@upstage.ai Upstage | Sungbeom Bae, PR Manager | sungbae@upstage.ai

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  • Upstage, founded in October 2020, offers a no-code/low-code solution called "Upstage AI Pack" to help clients innovate in AI. This solution applies the latest AI technologies to various industries in a customized manner. Upstage AI Pack includes OCR technology that extracts desired information from images, recommendation technology that considers customer information and product/service features, and natural language processing search technology that enables meaning-based search. By using the Upstage AI Pack, companies can easily utilize data processing, AI modeling, and metric management. They can also receive support for continuous updates, allowing them to use the latest AI technologies conveniently. Additionally, Upstage offers practical, AI-experienced training and a strong foundation in AI through an education content business. This helps cultivate differentiated professionals who can immediately contribute to AI business.

    Led by top talents from global tech giants like Google, Apple, Amazon, Nvidia, Meta, and Naver, Upstage has established itself as a unique AI technology leader. The company has presented excellent papers at world-renowned AI conferences, such as NeurIPS, ICLR, CVPR, ECCV, WWW, CHI, and WSDM. In addition, Upstage is the only Korean company to have won double-digit gold medals in Kaggle competitions. CEO Sung Kim, an associate professor at Hong Kong University of Science and Technology, is a world-class AI guru who has received the ACM Sigsoft Distinguished Paper Award four times for his research on bug prediction and automatic source code generation. He is also well-known as a lecturer for "Deep Learning for Everyone," which has recorded over 7 million views on YouTube. Co-founders include CTO Hwal-suk Lee, who led Naver's Visual AI/OCR and achieved global success, and CSO Eun-jeong Park, who led the modelling of the world's best translation tool, Papago.

 
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