3/20/2023

• AskUp Biz, the enterprise version of Upstage's "ChatGPT with eyes" AskUp, now available globally in beta service

• Consists of three types: AskUp Doc for document processing, AskUp Web for website usage, and AskUp Slack for Slack integration.

• Designed to enhance work efficiency and satisfaction for global companies by tailoring to unique business environments

(Seoul, Mar. 20, 2023 /Upstage) AskUp - the "ChatGPT with eyes" - is now available for business use.

Upstage, Korea's top AI startup, announced today the beta release of the business version of AskUp, the company's popular AI chatbot service that has gained significant traction on the KakaoTalk channel.

AskUp is an AI chatbot service that combines Upstage's optical character recognition (OCR) technology with OpenAI's cutting-edge large language model, GPT-4. AskUp offers natural language conversations that deliver a wealth of information and knowledge. Since its release on March 5th, over 250,000 users have engaged with AskUp through KakaoTalk and have responded with high satisfaction.

Dubbed 'AskUp Biz,' the beta testing version for businesses is an innovative fusion of GPT-4 and Upstage's OCR technology. It's tailored to support diverse work processes in a business environment. To try out the AskUp Biz beta, interested companies and organizations can sign up directly from Upstage's website starting March 20th.

Upstage's AskUp Biz solution is designed to cater to the needs of both domestic and international companies. It comprises of three key components: AskUp Doc, which enables users to access information and read various documents using Chat AI; AskUp Web, which extracts information from websites and provides it to visitors through Chat AI; and AskUp Slack, which serves as a useful work tool on Slack.

AskUp Doc provides a user-friendly web-based search feature for internal documents and information, allowing users to quickly and easily obtain desired information through Chat AI conversations. This feature eliminates the need to manually read lengthy documents, and is capable of processing multiple documents simultaneously, while quickly finding the relevant information within them. Additionally, AskUp Doc offers a summary function that enables users to quickly review the content, while a function recommending expected questions during the conversation makes it simple to continue additional conversations with AskUp, ensuring a seamless experience.

Furthermore, AskUp Doc's 'UpOCR' technology allows users to pinpoint the exact location of the requested information within a document when making a query, ensuring the accuracy of the information source. With AskUp's ability to hold multi-turn conversations and understand context, users can obtain additional information in a natural conversation format.

AskUp Web is a solution that simplifies the integration of AskUp chatbots into a company's website or brand homepage with just a few lines of JavaScript code.

This feature offers a convenient way for customers to obtain information about a company's products and services without having to navigate through lengthy web pages. AskUp Web's Chat AI feature provides a natural question-and-answer format that displays all relevant information on the company's website, including Google search results. Additionally, OCR technology enables website information highlighting, making it easier to identify key details. Companies can easily incorporate real-time information, such as promotions and events, into the Chat AI feature, allowing for quick and easy access to the latest updates.

AskUp Slack is a powerful integration with Slack, the popular instant messaging program used by professionals worldwide. It offers a single tool for users to search, make inquiries, brainstorm, and more. With AskUp Slack, all members of a company or organization can easily access ChatGPT Pro within their Slack messengers. AskUp Slack provides a question-and-answer feature for images and documents, and unlike ChatGPT, which only supports one-on-one conversations, it can be used in both one-on-one direct messages (DMs) and group/channel conversations, allowing multiple members to participate in conversations with AskUp, obtain information, and share it collaboratively.

To resolve ChatGPT's hallucination issue, AskUp Slack has merged with Google's real-time search and summary features, which facilitate conversations based on a company's documents and information context. Additionally, AskUp Slack supports persona settings for each channel, enabling customization for specific roles such as marketing, technical, or HR in each Slack channel. This feature allows for a more personalized and efficient experience for users in different departments.

In addition to the launch of AskUp Biz, Upstage is offering a promotion event for OCR API, a vital component in enabling AskUp and AskUp Biz's functionalities which has received acclaim for its exceptional accuracy. During this promotional period, Upstage is providing up to 30 credits of OCR API for free to each account. You can apply for this feature through the same process as AskUp Biz on Upstage's website.

Kim Seong-hoon, CEO of Upstage, said, "AskUp Biz is a service that can increase work efficiency and satisfaction of companies by optimizing GPT-4 and OCR technology to suit the business environment." “We will strive to provide the value of AI,” he said.

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