6/15/2023

• UPSTAGE ATTENDS THE FIRST EVENT OF THE MINISTRY OF SCIENCE AND ICT'S 'AI REPRESENTATIVE COMPANY RELAY VISIT' TO SPREAD AI ETHICS AND RELIABILITY

• Sharing experiences of securing artificial intelligence ethics and reliability after demonstrating and introducing services such as Document AI Pack and AskUp Seargest

• “SECURING ETHICS AND RELIABILITY IS ESSENTIAL FOR THE DEVELOPMENT OF AI TECHNOLOGY… WE WILL CONTINUE OUR EFFORTS TO SECURE AI ETHICS AND RELIABILITY.”

(Upstage = 2023/6/15) Based on the experience of using AskUp, a representative chat AI in Korea used by 1.2 million people, Upstage will meet with the Ministry of Science and ICT to strengthen AI ethics and reliability.

Upstage (CEO Kim Seong-hoon, www.upstage.ai) was the first company to be selected as the first company in the Ministry of Science and ICT's 'AI Representative AI Company Relay Visit to Spread AI Ethics and Reliability' by the Ministry of Science and ICT on the 15th. He said he shared his experience.

THIS ON-SITE VISIT IS PART OF A VISIT TO REPRESENTATIVE COMPANIES IN EACH AI FIELD TO SPREAD AI ETHICS AND RELIABILITY FOLLOWING THE 'MEETING TO STRENGTHEN AI ETHICS AND RELIABILITY' HELD BY THE MINISTRY OF SCIENCE AND ICT ON THE 11TH OF LAST MONTH. WAS SELECTED AS A COMPANY. SECOND VICE MINISTER PARK YUN-GYU VISITED THE UPSTAGE RESEARCH CENTER IN YONGIN AND LISTENED TO THE VOICES OF THE FIELD.

THE EVENT WAS ATTENDED BY VICE MINISTER PARK YOON-KYU OF THE MINISTRY OF SCIENCE AND ICT, DIRECTOR CHOI DONG-WON OF THE AI-BASED POLICY DEPARTMENT, KOREA INFORMATION AND COMMUNICATION TECHNOLOGY ASSOCIATION DIRECTOR LEE KANG-HAE, TEAM LEADER KWAK JUN-HO, UPSTAGE CTO LEE HWAL-SEOK, DATA TEAM LEADER HAN JI-YOON, AND SOHN SON HAE-IN, MARKETING TEAM LEADER.

CTO Lee Hwal-seok introduced 'AskUp Seargest', which combines recommendation/search services using Upstage's representative AI solution 'Document AI Pack' and Korea's representative chat AI 'AskUp' used by 1.2 million people, and demonstrated the service. proceeded

The Document AI Pack is a powerful solution offered by Upstage that can be applied across industries such as finance, insurance, and healthcare. Leveraging OCR technology, it converts images or PDF documents into text and uses NLP technology to extract, analyze, and summarize the necessary content of the documents, eliminating repetitive manual work.

CUSTOMERS CAN USE THE UPSTAGE DOCUMENT AI PACK TO INCREASE THE EFFICIENCY AND ACCURACY OF DOCUMENT MANAGEMENT AND PROCESSING. RIGHT AFTER ITS LAUNCH AT THE BEGINNING OF THIS YEAR, CONTRACTS HAVE BEEN SIGNED WITH VARIOUS CUSTOMERS IN THE INDUSTRY, SUCH AS POSCO HOLDINGS AND SAMSUNG SDS, AS WELL AS FINANCIAL INSTITUTIONS SUCH AS SAMSUNG LIFE INSURANCE AND HANWHA LIFE INSURANCE. HAS BEEN SUCCESSFUL AND IS WELL RECEIVED.

'AskUp Search' is a solution that can provide super-personalized recommendations in the form of chatting by utilizing search and recommendation technology (Search+Suggest). Upstage provides customers with the most up-to-date, super-personalized information through the best search and recommendation technology obtained while operating AI packs, and prompt engineering and fine-tuning know-how accumulated through direct operation of AskUp, which is used by 1.2 million people, and provides the information they want with the most convenient interface. developed a solution that shows

'AskUp Seargest' can be applied to various domains and scenarios such as shopping, travel, movies, and books, and can be used in various fields such as customer service, marketing, and education. are concentrating

AFTER DEMONSTRATING THE SERVICE, ATTENDEES SHARED THEIR EXPERIENCES IN SECURING AI ETHICS AND RELIABILITY AND DISCUSSED DIFFICULTIES AND SUGGESTIONS. CTO LEE HWAL-SEOK HAS EXPERIENCE AND KNOW-HOW IN PREPARING MEASURES AT THE DATA MANAGEMENT LEVEL TO PREVENT LEAKAGE OF PERSONAL SENSITIVE INFORMATION THAT MAY OCCUR IN THE CLOUD COMPUTING ENVIRONMENT AND THE PROCESS OF LEARNING LARGE AMOUNTS OF DATA FOR AI MODEL ADVANCEMENT WHEN APPLYING DOCUMENT AI PACK AND TO SECURE AI SERVICE ETHICS. SHARED

In addition, various efforts to secure AI ethics and reliability in the operation of 'AskUp' were also shared. Upstage is a '? It introduced 'Search' for the first time in Korea and provides fact-based information. In addition, various efforts are being made, such as masking of personal information text, exposure of rejection messages and refusal of output when inappropriate image creation is requested.

Second Vice Minister Park Yun-gyu of the Ministry of Science and ICT emphasized, “At a time when artificial intelligence is rapidly spreading into industries and our daily lives, securing ethics and reliability in all stages from technology development to utilization is becoming a prerequisite for industrial development.” , “We will visit industrial sites to listen to difficulties and support needs and take the lead in spreading AI ethics and reliability so that domestic companies can preemptively secure artificial intelligence ethics and reliability in their products and services.” .

UPSTAGE CTO LEE HWAL-SEOK SAID, “THE ERA OF GENERATIVE AI, SUCH AS CHATGPT, IS OPENING, AND DISCUSSIONS ON AI ETHICS AND RELIABILITY ARE ACCELERATING WITH CHATGPT’S HALLUCINATION AND HATE SPEECH.” WE WILL CONTINUE OUR EFFORTS TO SECURE ETHICS AND RELIABILITY, WHICH ARE ESSENTIAL FOR THE DEVELOPMENT OF AI TECHNOLOGY, THROUGH VARIOUS EFFORTS, INCLUDING PUBLIC-PRIVATE DISCUSSIONS, INCLUDING THIS EVENT.”

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